Privacy Policy

1. Information We Collect

We collect information you provide directly: name, email address, payment information (processed by Stripe), and profile data. We also collect usage data including IP address, browser type, pages visited, and interaction data through cookies and analytics.

2. How We Use Your Information

• To provide and maintain the Platform
• To process transactions and send purchase confirmations
• To send notifications about your account and purchases
• To improve our services and user experience
• To prevent fraud and ensure security
• To comply with legal obligations

3. Data Sharing

We do not sell your personal data. We share data only with: Stripe (payment processing), Cloudflare (CDN and security), analytics providers (Google Analytics), and as required by law.

4. Cookies

We use essential cookies for authentication and session management, and analytics cookies to understand how users interact with our Platform. You can manage cookie preferences through your browser settings.

5. Data Security

We implement industry-standard security measures including encryption, secure authentication, and regular security audits. Payment data is handled exclusively by Stripe and never stored on our servers.

6. Your Rights (GDPR / KVKK)

• Right to access your personal data
• Right to correct inaccurate data
• Right to delete your account and data
• Right to data portability
• Right to object to data processing
• Right to withdraw consent

7. Data Retention

We retain your data for as long as your account is active. Upon account deletion, we remove personal data within 30 days, except where retention is required by law (e.g., financial records).

8. Contact

For privacy-related inquiries, contact us at privacy@swappir.com.