Question 1

What is Swappir?

Accepted Answer

Swappir is a digital template marketplace where you can buy and sell premium website templates, UI kits, landing pages, admin dashboards, and more.

Question 2

How do I purchase a template?

Accepted Answer

Browse our templates, click 'Buy Now' or add to cart, and complete your purchase using Stripe. You'll receive instant download access after payment.

Question 3

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards, Apple Pay, and Google Pay through our payment provider Stripe. All prices are in USD.

Question 4

Can I get a refund?

Accepted Answer

Yes, you can request a refund within 14 days of purchase if the template is not as described. Our team will review and process your request.

Question 5

How many times can I download a purchased template?

Accepted Answer

You can download each purchased template up to 5 times. This includes re-downloading updated versions at no extra cost.

Question 6

What's the difference between Regular and Extended licenses?

Accepted Answer

A Regular License allows use in a single end product (free or paid). An Extended License allows use in multiple end products or SaaS applications.

Question 7

How do I become a seller?

Accepted Answer

Register an account, then apply to become a seller through your dashboard. Our team reviews applications and approves qualified creators.

Question 8

What is the commission rate?

Accepted Answer

The platform takes a 20% commission on each sale. The remaining 80% goes to your seller wallet. Earnings are available for withdrawal after a 14-day hold period.

Question 9

How do withdrawals work?

Accepted Answer

Once your available balance reaches $50, you can request a withdrawal to your saved IBAN. Our team processes withdrawal requests manually, usually within 3-5 business days.

Question 10

Do you review templates before publishing?

Accepted Answer

Yes, all templates go through our moderation queue. We check for quality, originality, and security before approving them for the marketplace.

Frequently Asked Questions